Shipping policy
Shipping Policy
At SAINT Eyewear, we are dedicated to providing our customers with exceptional service and premium-quality products. Below you'll find the details of our shipping process to ensure transparency and convenience.
Order Processing
All orders are processed within 24 to 72 hours (excluding weekends and public holidays). Once your order is confirmed, you will receive an email notification with your order details and a tracking link once your item has shipped.
Domestic Shipping (Australia)
We currently offer two shipping options for Australian customers:
🇦🇺 Aus Post – Tracked Shipping: $4.99 AUD
Estimated delivery time: 4–8 business days
⚡ First-Class Priority Shipping: $9.99 AUD
Estimated delivery time: 2–5 business days
Delivery times may vary depending on your location and courier delays.
Shipping to New Zealand
We offer tracked shipping to New Zealand.
Shipping cost: Calculated at checkout
Estimated delivery time: 4–8 business days
Shipping to the United States & Canada
Tracked shipping is available to the USA.
Shipping cost: Calculated at checkout
Estimated delivery time: 3–8 business days
Shipping to the United Kingdom
Tracked shipping is available to Canada.
Shipping cost: Calculated at checkout
Estimated delivery time: 3–8 business days
Other International Destinations
We proudly ship worldwide.
Shipping cost: Calculated at checkout
Estimated delivery time: 5-10 business days, depending on location and customs clearance.
Tracking Your Order
All orders include a tracking number, which will be emailed to you once your package ships.
You can track your order directly through our 'track your order' page.
Customs, Duties & Taxes
International orders (outside Australia) may be subject to import duties, taxes, or customs fees.
These charges are the responsibility of the customer and may vary by country.
Money-Back Guarantee
Your satisfaction is our top priority. If you're not completely satisfied with your purchase, we offer a 30-day money-back guarantee from the date of delivery.
For any return or exchange inquiries, please refer to our Returns & Exchanges Policy or contact our support team at help@saintbrand.shop.